Retail
Commerce platforms and automation that hold up under real traffic spikes.
What we solve in Retail
- Inventory drift
- support ticket volume
- checkout friction
Where the manual work actually is
Stock counts drift between the warehouse system and what's shown online, and someone finds out only after a customer orders something that isn't there.
The storefront, the inventory system, and the fulfillment provider are three separate tools stitched together with manual exports and a person checking for mismatches.
Where automation and AI genuinely help
- Answering order-status and return questions from real order data, with a clean handoff when the answer isn't in the system
- Keeping inventory in sync across channels automatically instead of on a manual export schedule
- Building checkout and catalog systems that stay fast and correct during a traffic spike, not just on a quiet Tuesday
Where it stays human
Refunds above a threshold, disputed charges, and anything involving an upset customer go to a person. Automation should shorten the queue, not replace judgment in it.
Related services
AI Automation
Workflow automation that removes repetitive manual work and connects the systems your teams already use, with AI where it helps.
AI Marketing Automation
Lead capture, scoring and follow-up automated inside your CRM, with AI for drafting and classifying, not bolted on as a separate tool.